•  3530 S. Soncy Road
  •  Open 24/7  |  Less wait. More care.

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  • Emergency
     9-1-1
  • Contact
     (806) 340-0608

We understand that medical billing and insurance can be confusing. If you have any questions about your bill or our service fees, our medical billing staff is available to help you.  Your out-of-pocket expenses, such as deductible or co-insurance for example, will depend you your insurance company and plan.  

If you have any questions, please contact us, or our billing department directly at:

Phone: (844) 283-7705

BILLING PRACTICES NOTIFICATION

Pursuant, to House Bill 2041, which takes effect September 1, 2019, and relates to health care information provided by and notice of fees charged by Freestanding Emergency Medical Care facilities, we are required to post the following:

The ER on Soncy is a freestanding emergency medical care facility.

The ER on Soncy charges rates that are comparable to a Hospital Emergency Room and may charge a facility fee.

The ER on Soncy and its Physician Staff are In Network for the following health benefit plans:

    • Advantage Health Plans
    • Insurance Management of Lubbock
    • American Healthcare Alliance
    • Maxor
    • Beechstreet/Viant
    • Multiplan
    • Insurance Service of Lubbock
    • Caprock Health Plans
    • Occunet
    • N. Wheeler County Hospital District
    • Galaxy Health Network
    • US Managed Care
    • Hitch Enterprises

    • Point Comfort Underwriters
    • Humana ChoiceCare
    • Providence Risk
    • Hutchinson Oil
    • Provider Select
    • Kendrick Oil
    • Reny Company
    • Special Insurance Services
    • Texas Panhandle Centers
    • The Bank of the Panhandle
    • Texas AG
    • United Healthcare (for BSA eligible employees only)
    • Cap Star

Physicians providing services at The ER on Soncy bill separately from the facility for the medical care provided to the patient.

Charge Master

Explanation of Benefits (EOB)

If you receive an Explanation of Benefits (EOB) from your insurance, please note that IT IS NOT A BILL. If you have questions about how your claim was processed or a bill you receive, please contact the billing company listed above.

We at the ER On Soncy appreciate the trust you place in us for your emergent healthcare needs and are here for you if you need.

Pay Your Bill
  • Services

    We provide full-service medical care by physicians who are trained and experienced in the emergency room.
    Learn More
  • Billing

    We offer a convenient way to pay your bill through our partnership with 360 Medical Billing Solutions.
    Pay Bill
  • Insurance

    When it comes to health insurance coverage and benefits, there’s a lot to know.
    Learn More