September is National Preparedness Month and this year’s theme is “Disasters Don’t Plan Ahead. You Can.” If there is anything that working in an ER has taught us, it’s that…
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Monthly Archives
September 2017
Mary Lyn
2021-03-02T14:01:44+0000
The ER On Soncy is staffed with the most caring and compassionate people! Their assessment of my medical needs and the... amazing equipment they utilized helped diagnose the issue quickly! “The ER On Soncy”is the only ER for me! And I appreciated the follow up call to check on me The next day!read more
Billi Snyder Phillips
2021-01-02T02:41:42+0000
Everyone I interacted with was kind and helpful. My night nurse Ed, day nurse (I didn’t catch her name), and Dr Pinson... took wonderful care of me. They waived my co-pay since I’m a nurse. They don’t realize how much that helps me right now. THANK YOU ALL for your exceptional care this morning.read more
Linda Morris
2020-12-26T18:10:02+0000
ER on Soncy has a great staff. they were prompt and was seen by professionals that knew exactly how to care for me.... from the front desk to the doctors on staff. they saved my life. thank you Er on Soncy.read more
Molly Analore
2020-12-11T09:23:05+0000
I went to the ER on Soncy yesterday and they were so kind! I went for abdominal pain and basically expected the staff... to tell me that it "wasn't that bad". Instead, they listened to my concerns and did thorough tests. They actually found the source of my abdominal pain. I'm so glad they took the time to listen instead of just writing me off.read more
Robert Wells
2020-11-09T01:11:50+0000
I received great care from the folks at The ER on Soncy during a very difficult time for all. All staff were great.... Highly recommend.read more
Kayla Morris Davis
2020-10-27T02:37:51+0000
They are amazing! They worked very quick tonight to help my daughter with her leg fracture. I can’t say enough good... about the quick efficient care my child received today. I will recommend you any day.read more
Christy Walker
2020-07-26T08:02:27+0000
The Dr we saw was very thorough with my daughter! Everyone was so kind and patient with her and showed compassion as... she was in so much pain tonight! Thank you everyone for the care you gave her!!read more
Maria Chrzanowski
2020-07-18T21:46:26+0000
Excellent service in a caring environment. Thank you for all you do!
Kirsten Winger-Pohnert
2020-05-13T22:03:53+0000
EXCELLENT service. Walked in got ct scan, stitched up and on my way. Very professional.
Dionne Doche Johnson
2020-04-16T23:18:44+0000
Great experience, great staff! Nothing but professional and friendly!!
Cindy Gaston Booker
2020-03-22T19:57:37+0000
My experience was great! Everyone was very kind and extremely professional! I had to go to the ER because I thought... my ankle might be broken, which it was, during the Coronavirus isolation orders. I have an autoimmune disease and was worried about being at the ER. However, I was the only patient... which put my husband and myself at ease. I did not have to wait for a room and from start to finish I was there less than an hour! I will definitely go back to the ER on Soncy, if the need should arise.
Thank you to everyone there!!read more
Jesse Hanes
2020-02-17T19:18:54+0000
They got me in fast. Great friendly staff. Called a few days later to check on me. Highly recommend!
Melanie Gallman Braun
2020-01-30T15:50:55+0000
I highly recommend The ER on Soncy! It was incredible how fast I was able to see the doctor and get a diagnosis. I had... a consultation and X-ray in about 15 minutes. Everyone I interacted with there was skilled, knowledgeable, amazing and so kind. The doctor took time to thoroughly explain my issue. Just wanted to hug ‘em all! Bonus-The facility was extremely clean.read more
Katie Hoots
2020-01-16T16:06:54+0000
Everyone has been the best to work with at ER in Soncy. From the doctors and nurses in the office to Michelle the... manager who took care of all my concerns after my visit. I was there because I was sick while visiting Amarillo and they made me feel right at home!!read more
Macey Connelly
2020-01-08T16:21:08+0000
Truly the best service i’ve ever received. Overwhelming care and kindness. I would 100% recommended these guys to... everyone.read more
Patricia Saucedo-Rios
2020-01-05T21:35:03+0000
went to the ER on soncy with a Severe shoulder pain From start to finish everything went great the staff there were... very helpful and knowledgeable I was helped right away With no Waiting time they took care of me really well I highly recommend this ER if I should ever need To go to the ER that will be my first stopread more
Isabel Gutierrez
2019-12-27T16:05:43+0000
The Dr’s and nurse as well as other staff are amazing an very very nice and listen to every single concern and question... you may have! Best ER everread more
Becky Warren
2019-12-17T04:11:40+0000
I walked in with severe kidney issues. The staff were awesome from the get-go. I got in immediately, was seen right... away by my nurse and doctor. The tests were run quickly, pain treated, and checked on frequently. In less than 2 hours I walked out pain free, with prescriptions and referrals for ongoing care. It was the best ER experience I’ve ever had! My thanks go out to the staff, and I would highly recommend anyone needing emergency help to go see them!read more
Jill Duckworth McElroy
2019-12-08T02:39:24+0000
We went to the ER on Soncy when my son broke his thumb. Every staff member was amazing, friendly, and so helpful. They... even called a couple of days later to to check on my son. I highly recommend this place if you (unfortunately) need an ER!read more
Ashley Parks
2019-11-07T22:47:29+0000
After suffering for 4 straight weeks of 2 misdiagnoses, 3 rounds of 3 different antibiotics and shots, these guys are... the ones who got me better & found that I had 2 patches of Pneumonia in my left lung. Not strep, not laryngitis... Pneumonia. I’m so glad I chose to go here to get treated properly & not die... So big shout out to The ER on Soncy here in Amarillo. Please choose these guys for your future emergencies, they are absolutely amazing & the friendliest people I’ve ever met!read more
Alison Denny Colyer
2019-08-30T00:59:39+0000
I went in with a pretty bad dog bite. The staff was very friendly and accommodating. Dr. Rose was wonderful, very nice... and laid back. I highly recommend this facility.read more
Bertha Cano
2019-08-22T12:29:50+0000
I had the best care yesterday, came in for severe epigastric pain, and went home with no pain. Dr Tidwell and my nurse... Ed were amazing!read more
Maddie Jones
2019-07-19T22:29:01+0000
This place is amazing!! I had some persistent abdominal pain and my primary physician was out of town, so I went in to... see them for a CT scan. They got me in immediately, got my pain under control, got my CT scan and a sonogram done. The scans showed slight signs of appendicitis but were still inconclusive. After ruling out everything except appendicitis, the doctor called a surgeon at BSA to get a second opinion. I was immediately transported to BSA for extensive testing and ended up having my appendix removed. I went in to the ER thinking I just had some stomach bug but they took it very seriously and exhausted all options. They treated me with the utmost respect and kindness. I highly recommend this place! Dr. Rose and Dr. Rickwartz were incredible! As well as all the nurses and staff. Thank you!!read more
Chris Le Master
2019-05-09T01:21:42+0000
Consummate professionals. They get you right in, the doctors are friendly, the nurses remember you (I’ve had persistent... heart issues) and have great relationships with their patients. Sarah is a wonderful nurse whose excellent memory and great sense of humor diffuses the stress that comes with needing urgent medical care. I have never had anything but a positive experience with everyone here.read more
Christina Turco Franklin
2019-03-24T18:48:21+0000
I decided to go the ER on Soncy last night due to incredible pain and etc. The doctor, nurses and receptionist were all... incredible. The doctor listened to my concerns and I really appreciated that considering the care I’ve dealt with recently. Both nurses, Randall and Ed were amazing and treated me like I mattered. I had bloodwork, an ultrasound and was monitored to the fullest. They were really so wonderful to me and I will ALWAYS recommend them vs. having to deal with the ER times at the local hospitals. I know that I will continue to go there if I ever have another issue! Thank you for the fantastic care, all!read more
Anna Gonzalez
2019-03-18T20:31:19+0000
Great staff/ Doctor very understanding and quick to get you taken care of.
Shannon Treacy Bourquin
2019-02-27T15:19:44+0000
My son is a student at WT. He went there last night and Dr. Foster was WONDERFUL! He called me and spoke to me in... detail regarding my sons allergic medication reaction. He answered all my questions, was very patient, professional, and thorough. He didn’t mind me questioning the treatment plan and was very helpful. Highly recommend!read more
Megan Franks Swain
2018-12-16T03:35:33+0000
The staff was amazing with our 5 year old! From the sweet lady at the front desk, to the 2 nurses, and all the way to... the doctor. We were in and out within an hour. I would highly recommend going here if needed.read more
Jeremy Lewis
2018-12-15T20:18:35+0000
Very kind and caring staff. Treated my dad very well. Due to the fact that he is a veteran they waived his fee for... coming in. Would recommend this place to anyone!read more
Ginny Sanchez Smith
2018-11-18T20:10:01+0000
We have visited the ER on Soncy twice within one month! The staff is caring and compassionate. We were seen both times... immediately and appreciated the individualized care our children received. The doctors were thorough and took the time to listen to our concerns. The facilities are clean and they even have a well stocked toy box for their little patients! Thank you Dr. Welch, Dr. Foster, Dr. Rose and Dr. Pinson!read more
Linda Aranda
2018-08-02T02:27:25+0000
You guys are amazing! I loved Cheryl’s bedside manner and I am so appreciative of everyone’s kindness. The Momma in me... is so grateful. We were impressed with Kayln and are thankful for everything.
The ER on Soncy ROCKS!
Bless you! ❤️read more
Adair Winter
2018-04-29T00:37:21+0000
I had to make a trip to the ER last night. (boo) but I have got to say that this was probably the most pleasent medical... experience I've ever had, considering the circumstance. Everyone was very polite and spent plenty of time explaining everything. Not pushy at all. While I hope I don't have to go back or take anyone in my family any time soon, I certinally wouldn't hesitate to visit again! Top notch operation!read more
Wanda Joy Mccown
2018-04-09T03:39:23+0000
Today was the second time I’ve been and I am so grateful this place is here. Once for my daughter and this time for... myself. They are equipped to give all the test that the hospitals give with out the expense and wait times. I was even given a discount for being a teacher! They are extremely nice and very efficient.read more
Emily Purcell
2018-03-19T12:44:42+0000
I had to take my daughter in over the weekend. It was our first time coming here and I don't regret it! We will start... coming here from now on! The staff was amazing and we LOVED Dr. Rose!! She didn't make you feel like you were just another patient. She was welcoming and got on your level. Keep up the good work you guys! �read more
Dale Hamm
2018-02-23T08:22:38+0000
Excellent staff and treatment just hope you have very deep pockets when you get the bill
Sam Crites
2018-01-06T20:46:30+0000
Such a great experience! With the most caring staff and physician! Easy as get in get out with a for sure piece of... mind! Thank ya’ll for the best care! Hands down will send all my friends and family if ever a time of need!read more
Michelle Bradford
2017-12-28T17:53:46+0000
Thank you to Dr. Rose and her staff for making it such a more relaxing environment. I will defiantly be back for any... other needs.read more
Robert Green
2017-12-28T17:44:20+0000
Had a great experience today at the ER on Soncy. The Doctors and staff are professional and have a sense of compassion.... Hands down the place to go when in need. No wait, and all about you the patient. Way to be!read more
ClintandSamantha Black
2017-12-27T06:47:48+0000
Thank you So much for taking such great care of me on Christmas Day night! I’m sure y’all would’ve loved to be home... with your families but you were all nothin but very nice and the facility was extremely clean. After sitting 2 hours in the ER we left and came here and they got us right in and comfortable and we were out in no time. Thank you so much! We will be going back here over the hospitals ER anyday!read more
Patty Willyard
2017-10-20T23:12:47+0000
Genuine caring staff and Doctor. No waiting and amazed how fast I got my results.
Johnny Rutkowski
2017-10-19T17:30:18+0000
As advertised. No wait and absolutely the best employees! Walked in the door and was greeted with a smile and genuine... concern. The nurses were the best and their focus was taking care of me. Dr. Rose is amazing! Definitely will be back for any future emergency care.read more
Brenda White
2017-10-05T15:35:07+0000
Outstanding experience from beginning to end. Friendly, professional, and courteous staff!!
Lauren Black
2017-09-28T01:03:04+0000
I tripped on stairs today, fell, and dislocated my shoulder. This was the most excruciating pain I have ever... experienced in my life. I just have to brag about my care at the ER on Soncy. They got me in immediately. They made me as comfortable as they possibly could. They set me up on an IV, sedated me, and had my shoulder put back in place and out the door in 2 hours. Thank you to everyone that assisted in my care today! You made this unfortunate event so much more tolerable for me! �read more
Brit Ann Brewster
2017-08-30T21:14:08+0000
This place is ridiculous! Yes the doctors are
Friendly. Yes the place is clean. However we used their facility in July.... My daughters eye was swollen. We walked in they took her vitals. The doctor walked in said "it's a bug bite" and walked out. No medication given or prescribed. We walked out after paying our co pay. 15 minutes start to finish. Received my bill $1200. From phone calls this is their flat fee for basically walking in the door. I requested an itemized receipt. $1200 facility fee $75 doctor fee. Insane! This is why people can't afford to go to the doctor anymore.read more
Krista Artley
2017-08-26T21:05:27+0000
Camille, Adrian & Dr Childress are amazing!!! Natalie is courteous & so sweet. A great group of people who truly want... to help �. Thank you all for wonderful care!read more
Bette Gibson Cochran
2017-08-17T15:17:36+0000
If you have to be at the ER, this is the one to be at. The staff was amazing & we received excellent care. Thank you!
Sandra Klien
2017-08-03T09:01:02+0000
The ER on Soncy is excellent! They have an amazing staff and I was treated immediately when I needed an x-ray. I highly... recommend the ER on Soncy. 100/10read more
Misty Phillips
2017-06-28T22:51:53+0000
EXCEPTIONAL,SINCERE EMPATHY /SYMPATHY,INTELLIGENT care....no matter who you come in contact with,nor the time... day/night. They have cared(YES,ACTUALLY CARED) for both my son and my daughter(twice in one day)with emotion and intelligence that is rarely,if EVER,seen in today's ER setting. This intelligence & emotion,as well as making both my kiddos & me feel completely at ease, are just a couple of the things that have made us "forever patients." Trust me,one will NOT be disappointed! Thank you Dr.Welch & Dr. Lysenko....as well as the amazing nurses and techs who were there for us as well.read more
Chaylee Snyder
2017-04-29T04:17:42+0000
Great people! Very fast. I would definitely go back again... if I have a problem needing an ER
Karen Ferdinand Takacs
2017-04-19T03:43:50+0000
So thankful for the positive experience for my 3 year old. The staff was incredibly friendly and professional and took... great care of my son! As a bonus, there was no wait!read more
William Takacs
2017-04-10T22:24:55+0000
They gave very professional and loving care to my 2-year old son after he fell and needed stitches. They even let him... take home a nice toy and sent us a thank-you note afterwards! Highly, highly recommend!read more
Larry Hulsey
2017-01-30T02:06:44+0000
Very friendly, professional staff! The facilities are super clean and quick. Both times we have been we were in and... out in an hour. This is so much better than going to the ER at the hospital where it takes HOURS just to see a doctor.read more
Yvette Slaybaugh-Zang
2017-01-24T01:56:05+0000
Outstanding! Quick, efficient, kind! Hate to say great experience at an ER....but it was!�
Aida Jones
2017-01-14T20:31:23+0000
I loved it! First time at one of these type ER's away from the hospital's. Really impressed with the friendly and very... caring staff and immediately got taken care of!read more
Whitney Owen-Faehn
2017-01-01T16:51:29+0000
Absolutely incredible...from checking in, to my nurse to the doctor.
Suzie Donnie Terry
2016-12-31T19:22:19+0000
There was no waiting and they genuinely cared about my granddaughter they were so patient and kind. Definitely would go... again if need be!!!read more
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